Effective Date: July 8, 2025
1. Acceptance of Terms
By using [tandemaibots.com] (“Site”) or our AI receptionist Services (“Services”), you agree to these Terms. If you disagree, please do not use them.
2. Eligibility
You must be a legal adult with the authority to bind yourself or your organization to use these Services.
3. Services Description
We provide AI-powered receptionist services, including call answering, message capture, and basic client handling. Specific terms for billed plans or integrations are governed by separate agreements or order forms.
4. User Accounts
- You may need an account to access Services
- Provide accurate info and secure credentials
- You are responsible for all activity under your account
5. Acceptable Use
- Use Services only for lawful purposes
- Do not reverse-engineer or misuse the system
- Ensure compliance with privacy, consent, and data rules regarding callers
6. Intellectual Property
- We retain rights to all platform infrastructure and AI models
- You retain rights to your data (e.g., call logs, transcripts) unless agreed otherwise
- You may not use our trademarks without written consent
7. User Content
Content you submit (e.g., call transcripts) must not infringe third-party rights or contain illegal material. You grant us a license to use it to provide Services, and we may remove content at our discretion.
8. Privacy
Your data is handled per our Privacy Policy above.
9. Disclaimers & Warranties
- Services are provided “as is” and “as available”
- We disclaim warranties of suitability, reliability, or uninterrupted operation
- We don’t guarantee specific performance outcomes
10. Limitation of Liability
To the fullest extent allowed by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is capped at fees paid in the last 12 months, or CAD $100 if none
11. Indemnification
You agree to indemnify Tandem AI Bots for claims arising from your misuse or violation of these Terms.
12. Termination
We may suspend or terminate access for violations. Upon termination, you must stop using Services. IP provisions, liability caps, disclaimers, and indemnities survive termination.
13. Governing Law & Disputes
These Terms are governed by [Your Jurisdiction] law, without conflict-of-law provisions. Any disputes shall be resolved in courts located within that jurisdiction.
14. Changes to Terms
We may modify these Terms. We’ll notify via email or Site. Continued use indicates acceptance.
15. Entire Agreement
These Terms, the Privacy Policy, and any order forms form the complete agreement and supersede prior drafts.
16. Contact Information
Tandem AI Bots
Powered By
Neodynatech Solutions Inc.
Email: info@tandemaibots.com
Address: 201 King St, London, ON N6A 1C9